Thank you for choosing Avai ("we", "our", or "us"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Singapore Personal Data Protection Act (PDPA) and the EU's General Data Protection Regulation (GDPR).

By using our services, you consent to the collection and use of your personal data as outlined in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect and store personal data that you provide to us directly when you use our services, including but not limited to:

Account registration information such as your name, email address, and password when signing up through email & password login method. Premium users email addresses are shared with Stripe for payment management.

Payment information such as credit card details or other payment methods which are shared with Stripe for payment management.

Communication preferences, including your contact information and marketing preferences. Information about your device and how you interact with our services, including your IP address, browser type, and operating system.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and improve our services, including troubleshooting, data analysis, testing, research, and statistical purposes.

To communicate with you about your account, transactions and updates to our services in mediums such as newsletters.

To personalize your experience and tailor content and recommendations to your preferences.

To ensure compliance with legal obligations and protect our rights and interests.

To manage subscriptions that are identified by user emails through Stripe.

3. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

With service providers who assist us in providing and improving our services, subject to contractual agreements and appropriate security measures.

With law enforcement or regulatory authorities to comply with legal obligations or protect against fraud or illegal activity.

With your consent or as otherwise permitted or required by law.

4. Data Security

We are committed to protecting your personal data and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data, including the right to access, correct, or delete your data, as well as the right to object to or restrict certain processing activities. You may exercise these rights by contacting us using the information provided below.

6. Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our services or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]

Last Updated: 04 April 2024